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SEC 01 — AI AUTOMATION · SHT 04

AI Automation: get hours back, every week

Your team spends its days re-typing documents, chasing follow-ups, and answering the same questions. We map that work, then automate it. Audit first, automations second.

AUDIT FIRST · MONITORED IN PRODUCTION · RETAINER AVAILABLE

Get your free automation auditSee the Back-Office Autopilot blueprint

SEC 02 — WHO IT'S FOR

Built for teams running on manual work

THIS IS FOR YOU IF

  • Your operations run on manual work: invoices re-keyed into the CRM, forms copied into spreadsheets, emails triaged by hand, reports assembled every Monday morning.
  • Follow-ups, quotes, and support replies go out late — or not at all — because a human has to remember them.
  • You don't have (or want) an in-house engineering team, but you need the leverage of one.

NOT A FIT IF

  • You want a bot bought off a shelf and left to rot. We design against your actual workflows and ship with monitoring — that's the difference between automation and a liability.
  • Nobody on your side can spend a few hours in the audit week. The audit is a working session on your real operations; it needs your knowledge in the room.
  • You're building a new product rather than automating an operation — that's MVP-to-Launch.

SEC 03 — WHAT'S INCLUDED

The deliverables, in writing

The audit is scoped first. Every automation after it is proposed, priced, and signed off before it's built.

D1

Workflow audit report

Which tasks eat the hours, which systems they touch, what's automatable now. Ranked by hours saved versus effort.

AUDIT REPORT + PRIORITY MAP

D2

Automation designs

For each approved workflow: a written design — trigger, steps, systems touched, failure handling, and human-handoff points — signed off before anything runs against your data.

DESIGN DOCS (PER WORKFLOW)

D3

AI chat & voice assistants

Assistants trained on your documents and policies that answer customers and staff — on web, WhatsApp, or phone — with human handoff when the question is beyond them.

LIVE ASSISTANTS + HANDOFF

D4

WhatsApp & email flows

Follow-ups, reminders, confirmations, and support replies that send themselves at the right moment — drafted by AI where judgment is needed, logged always.

LIVE FLOWS + LOGS

D5

Document intelligence

Invoices, forms, and emails read by AI (OCR + LLMs), extracted into structured data, and routed to the right system — no re-typing, no inbox archaeology.

EXTRACTION PIPELINES

D6

CRM & back-office pipelines

The connective tissue: data flowing between your CRM, sheets, accounting, and internal tools on schedule — including morning summaries of what happened overnight.

RUNNING PIPELINES + SUMMARIES

D7

Monitoring

Every automation ships with monitoring and alerting. When something breaks — an API changes, a document format shifts — we know before you do.

DASHBOARDS + ALERTS

SEC 05 — STACK

What it's built on

Chosen per project for longevity and running cost. Documented. No proprietary lock-in.

ORCHESTRATION

  • n8n
  • Make
  • Zapier
  • MCP servers
  • custom pipelines

AI

  • OpenAI
  • Anthropic Claude
  • Gemini
  • OCR
  • document intelligence

CHANNELS & SYSTEMS

  • WhatsApp API
  • email
  • CRM APIs
  • Sheets APIs
  • scheduled jobs

RELIABILITY

  • monitoring
  • logging
  • alerting
  • retry & failure handling

The lightest tool that survives contact with your operations: n8n, Make, or Zapier where a managed workflow fits, custom pipelines where it doesn't. The same pattern as our Back-Office Autopilot blueprint. No proprietary lock-in: if we leave, your automations don't.

SEC 06 — RELATED BLUEPRINT

See the architecture before you buy it

BLUEPRINT — BACK-OFFICE AUTOPILOT

Reference build

Back-Office Autopilot

Invoices, forms, and emails read by AI, routed to the right system, with a summary in your inbox every morning. The reference architecture behind most AI Automation engagements — opened up, step by step.

Stack

  • OCR
  • N8N
  • CRM & SHEETS APIS
  • SCHEDULED JOBS

Customer-facing automation? See the AI Support Agent blueprint — web + WhatsApp answers with human handoff.

SEC 07 — ENGAGEMENT & PRICING

Audit first. Fixed quotes per wave.

Priced in two stages, because that's how the risk works. First the workflow audit: a small fixed engagement producing the audit report and priority map, yours to keep either way. Then each automation wave is a fixed-scope build with its own quote, so you approve every wave knowing its price.

MODEL 02

Monthly retainer

A standing Desmok AI team at a predictable monthly cost.

Best for: ongoing automation and post-launch iteration

  • AUDIT BEFORE BUILD
  • FIXED QUOTES PER WAVE
  • MILESTONE BILLING
  • WEEKLY DEMOS
  • MONITORING INCLUDED
  • YOUR IP, ALWAYS
  • NDA-FRIENDLY

SEC 08 — FAQ

Operator questions, answered

A short, fixed-scope engagement before any automation is built. We sit with the people doing the work and trace where the hours go. You get a written report: every automatable workflow ranked by hours saved versus effort, with a fixed proposal for the first wave. Yours to keep either way.

SEC 09 — START

Find out what your manual work actually costs.

Book a free 30-minute intro call. We'll scope your automation audit — the report and priority map are yours to keep, whoever builds it. Worst case: you leave with a written map of your own operations.