Terms of Use

1. Accepting these terms

By using www.desmok.com (the “website”), you agree to these Terms of Use. If you do not agree, please do not use the website. If you use the website on behalf of a company, you confirm that you are allowed to accept these terms for it.

2. Who we are

The website is run by Desmok, an AI product engineering and automation studio based in Mumbai, Maharashtra, India (“Desmok”, “we”, “us”). You can reach us at hello@desmok.com.

3. Using the website

You may use the website to learn about Desmok and to contact us. When you use it, you agree not to:

• use it for anything unlawful, fraudulent or harmful;
• send false information, spam or malicious content through our forms;
• scrape, copy or harvest content or data from the website by automated means;
• try to gain unauthorised access to the website or the systems behind it, or interfere with how it works;
• misuse the AI assistant, for example by sending automated or bulk requests, trying to make it produce harmful content, or trying to extract its instructions or underlying systems.

We may limit or block access to the website or the AI assistant if we believe these terms are being broken.

4. The AI assistant

The “Ask Desmok” assistant uses an AI model to answer questions about Desmok and our services. Its answers are generated automatically and may be incomplete or inaccurate. In particular:

• its answers are general information, not professional, legal, financial or technical advice;
• nothing it says is a binding offer, quote, commitment or contract from Desmok;
• if an answer matters to you, please confirm it with us by email before relying on it.

How we handle the messages you type into the assistant is explained in our Privacy Policy. Please do not share sensitive information with it.

5. Quotes and engagements

Information on the website about our services and engagement models is a general description, not an offer. Every project gets a tailored quote based on its scope. Any work we do for you is governed by a separate written agreement (such as a proposal, statement of work or contract) agreed between you and Desmok, and that agreement takes priority over anything on the website.

6. Intellectual property

The website and its content, including text, design, graphics, code and the Desmok name and logo, belong to Desmok or are used with permission. You may view and share pages of the website for your own information, but you may not copy, modify, republish or use its content for commercial purposes without our written permission. Logos and names of other companies belong to their owners.

7. Links to other websites

The website links to other websites, such as live projects and our social media profiles. We do not control those websites and are not responsible for their content, availability or privacy practices.

8. No warranties

The website is provided “as is” and “as available”. We try to keep it accurate and working, but we do not promise that it will always be available, error-free or secure, or that its content is complete or up to date.

9. Limitation of liability

To the extent the law allows, Desmok is not liable for any indirect, incidental or consequential loss, or for any loss of profit, revenue, data or business opportunity, arising from your use of the website or the AI assistant, or from relying on its content. Nothing in these terms limits liability that cannot be limited under applicable law.

10. Indemnity

If you break these terms or misuse the website, you agree to cover any reasonable losses and costs Desmok suffers as a result, including reasonable legal fees.

11. Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top of this page shows when they last changed. If you keep using the website after a change, you accept the updated terms.

12. Governing law

These terms are governed by the laws of India. Any dispute arising from them or from your use of the website will be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.

13. Contact

If you have a question about these terms, email hello@desmok.com.